Follow-up for individuals

Together with Seris Monitoring we ensure that your alarm system is monitored 24/7. The control room will also take appropriate steps if there are irregularities.

Follow-up for companies

After office hours, the follow up of your business processes are crucial. The control room will take all steps provided by you in case of irregularities and notify the correct people when an alarm goes off, these could include other alarms such as fire, CO2, etc.

Remote Surveillance assignments

If you opt for a remote surveillance agreement with SERIS Security, you can decide to call on a complimentary security guard who will go onsite in the event of an alarm.They can do both inside and outside checks on your behalf. For more information you can click here

Why should you connect your alarm to the control room?

 The control room is open 24/7, and they will keep track of your home or company site. They are connected with your alarm systems and/or fire detection system and will take charge of several security tasks. Connecting to the control room will also give you some benefits (see below) 

What are the benefits

  1. The control room can see where inside your property the burglary/fire is taking place/started
  2. The control room will contact the owners and will follow the instructions you have given them when signing the agreement. When the first contact person does not answer, they will call the next one on the list, etc.
  3. In case of a verified alarm and with confirmation of the owner, the control room can call the police/fire brigade to go to the address
  4. When there is a power failure you will receive a notification of the control room. Rest assure that the alarm will remain active for a while (how long will depend on the battery life)
  5. At the beginning of the contract you can agree on a code-word to use when you are under duress.The emergency room will then know that you are being threatened by robbers and can notify the police.
  6. A hold-up function is activated on the keyboard.
  7. Optional: the control room can deploy its own security officers to check your home after an alarm.

Why use remote surveillance

Monitoring is indispensable addition to your alarm system. This is also true for CCTV, they can be monitored remotely by the control room so that certain infringements can be prevented. It also helps to see why an alarm has been triggered in order to respond in an appropriate way. ​