Today's camera surveillance systems do a lot more than just record!

Don't waste time researching!

Understanding your needs

Every month we train our technicians so they have the knowledge and expertise to recommend camera's that fit your specific needs. 

Selling camera's is easy and anyone can do it, what sets D'tral apart is that we take the time to understand what you would like to achieve and offer you a solution that meets those requirements.

Functionalities available:

Example of theft in a store

Tracing and tracking objects and people

Heat map possibilities
Ability to quickly find and follow the thief
Proactive alarms allows you to respond immediately
A heat map allows you to understand where most activity takes place in a specific location

License ​plates recognition

Face recognition
Who comes in the car park? How long do they stay? When did they enter/leave the car park? License plate recognition allows you to easily track all this data.
Who enters your premises and how long are they inside? Are you looking for someone specific and do you wish to be notified as soon as that person enters your premises? This solution allows you to get all that data.

A system for everyone

If you do not want to spend hours looking for a specific image, we have the solution for you. We have products that can be customized to your specific needs in terms of functionality requirements. ​

What do we offer

We offer camera's to individuals as well as companies. So whether you need a camera to keep an eye on your garden or you are looking for a system to prevent shoplifting or a system that offers a centralized view of all your locations, we have a solution to meet your specific needs.

Contact us today to make an appointment with one of our experts to help you find the most suitable camera system that meets your requirements. ​

After service

After installing your CCTV, you can opt in for our maintenance contract so you can always contact us in case problems occur with your camera system.

​Our technicians are trained on new technologies every month

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Camera Legislation

Security cameras are trusted, you can find them everywhere. On one hand they make us feel safe, on the other hand they also inspire fear, because they record our every move. 
Initially there was just the privacy law to comply with, however since March 21, 2007 there is a specific law for anyone that has camera's installed. This came into place to ensure that both parties are protected (the person being recorded as well as the person doing the recording). You can read the actual law by clicking on the button below "Camera legislation" ​(only available in Dutch of French)

What to take into consideration

If you are planning to use CCTV, you have to take the proportionality principle into consideration. This means: 
  • There needs to be a balance between your own interest and the rights to the protection of privacy of the person being filmed. For example: is a camera in a doctor's waiting room really needed? 
  • No other measures are possible that are less intrusive on the privacy of the person being filmed. For example: concert organizers do not need to film the entrance to the concert hall to see whether everyone is paying: they can also place supervisors who check visitors' tickets.
  • No unnecessary images are processed and camera cannot be aimed at a place for which one has no authorization. For example: a club owner is not allowed to point a camera at the public road to see trouble makers coming from afar. Not every road user is a visitor of the club, moreover, the club owner is not allowed to film public places.
On the last rule there are 2 exceptions, the following cameras do not have to follow the regulations of the camera law:
  • Security cameras that are regulated by special legislation such as the football law (exteral link)
  • Surveillance cameras at the workplace; note that the private sector must comply with CAO number 68(exteral link) (PDF, 8 p. – 98,19kB) .

​In some cases, both the CCTV law and the Collective Labor Agreement may apply: in a supermarket, cameras can simultaneously serve to monitor staff who operate the cash register and to prevent crimes such as shoplifting.
ADDRESSES AND WEBSITES

What can camera surveillance be used for?

According to the camera law, a surveillance camera is any fixed or mobile observation system that collects, processes or stores images to:
  • prevent, identify or detect crimes
  • to prevent, establish or detect nuisance
  • to maintain order
 
A camera that monitors the entrance to your apartment building to prevent vandalism or nuisance is a security camera. A webcam that takes tourist images of the market square is not.

Where can surveillance cameras occur?

Surveillance cameras can occur in three types of places:
  • in public places
  • in private places, accessible to the public
  • in private places, not accessible to the public

A public place is any place that does not have any enclosure and is freely accessible to the public. This enclosure does not need to be an actual fence, a sign with the word 'private' also counts as enclosure.
Examples of non-enclosed places are public roads, market places, municipal squares, public parks, public car parks

Private places, accessible to the public is by law any enclosed building or place intended solely for the use of the public and where services are provided to the public. Examples: businesses, shopping centers, department stores, campsites, counter halls of banks, museums, sports halls or fields, restaurants, cafés, doctor's surgeries, etc.

Private places, not accessible to the pubic, is any enclosed building or place intended solely for the use by its usual users. Examples: family homes, apartment buildings (including entrance hall), office buildings (where no services are offered to the public), factories, farms, etc

If you are not sure to which category you belong or if you have multiple places with one CCTV system, the strictest rules apply.

How can CCTV images be used?

How images can be viewed/used, depends on the place where the CCTV is located.
Images of a private place can only be watched in "real time" if: 
  • this is done under the supervision of the competent authority
  • police forces can intervene immediately in the event of crime, damage or public disruption. The camera is their to help them control the situation swiftly.
In a private place that is accessible to the public, you may only view the images in real time to intervene immediately in the event of crime, damage or disturbance of the order.

How can these CCTV images be stored?

​Images from a private place and a private place that is accessible to the public, can only be saved when: 
  • the images serve to collect evidence of crime or damage, and to track down perpetrators, witnesses and/or victims
  • you do not keep the images for more than one month. If the recorded images can serve to prove a crime, provide evidence against an offender or identify a witness or victim, you may keep the images longer.
It goes without saying that you may never use a security camera secretly or covertly: the camera law prohibits this. The person filmed must therefore give his/her prior consent. The fact that they enter a place where an icon warns them that there is a camera is sufficient permission.

Who is entitled to access the surveillance camera images?


Anyone that is being filmed has the right to access the images regardless of sex, age, status, etc. They can only exercise that right if the images were also recorded. To access images, they must send a reasoned request to the controller.

Do I have to declare a security camera?

If you install a surveillance camera, you must inform the Commission for the protection of privacy. You can go through an electronic declaration procedure on the website of the Commission.(externe link) You must declare the camera at the latest the day before you use it.
For a non-enclosed site, you also need written permission from the relevant municipal council and police chief of the police zone.
There is only one situation in which you do not have to file a declaration: if you place the camera in your own home. But when you place a security camera in the garden or on the facade of your home, you must file a declaration.

Manuals of different systems